Jacqueline Novogratz's story is an inspiring one... an honest narrative based on her incredible journey, which advocates the case for patient capital in creating sustainable businesses that target the poor, in emerging markets like India. A narrative equally valid for any business in emerging market for that matter.
The World We Dream, The Future We Create Together
"...I have changed too. After more than 20 years of working in Africa, India and Pakistan, I've learned that solutions to poverty must be driven by discipline, accountability and market strength, not easy sentimentality. I've learned that many of the answers to poverty lie in the space between the market and charity and that what is needed most of all is moral leadership willing to build solutions from the perspectives of poor people themselves rather than imposing grand theories and plans upon them.
I've learned that people usually tell you the truth, if you listen hard enough. If you don't, you'll hear what they think you want to hear.
I've learned that there is no currency like trust and no catalyst like hope. There is nothing worse for building relationships than pandering, on the one hand and preaching, on the other. And the most important quality we must all strengthen in ourselves is that of deep human empathy, for that will provide the most hope of all - and the foundation for our collective survival.
I've learned that generosity is far easier than justice and that, in the highly distorted markets of the poor, it is all too easy to veer only towards the charitable, to have low - or no - expectations for low income people. This does nothing but reaffirm prejudices on all sides.
I've learned how profoundly the world is interconnected in a single economy linking all parts of the globe. Extraordinary wealth has been generated by this global economy, and millions of people have been lifted out of poverty. Yet it brings as much danger as hope unless and until every single one of us gets a fair chance to participate...
- Jacqueline Novogratz "The Blue Sweater"